Human powered 24/7 Live Chat for forward-thinking home care agencies.
More caregivers, more clients, and more revenue.
AidQuest is the only staffed chat platform designed to convert your home care agency website visitors to employees and clients.
“Chat leads from AidQuest have been an amazing addition to our customer service, maximizing website on-lookers who want to chat live with an available human agent, at that moment, 24 hours a day, seven days a week. Because the AidQuest agents fully understand homecare and personal care needs that families have questions about, they can get that information to my team immediately, making our call to the family seamless. A 100% customer service win!“
Rick Cseak
Owner/CEO at Home Helpers Home Care, Denver, CO
More Caregivers + More Clients = More Revenue
With our HIPAA compliant chat platform, your agency is ON-24/7. AidQuest is the only human powered chat solution with agents who are specifically trained to handle home care agency needs.
We deliver results.
“I have been using AidQuest live chat for about 7 months and must say that I am extremely pleased. The chat agents (known as Visiting Angels of Cleveland Ambassadors) are personable and always available 24/7. I have received feedback from both potential clients and employees who have gone to my website, and are happy to not have to chat with a “bot”. AidQuest has been able to personalize the questions to what my office needs to know prior to making a follow-up call. I would definitely recommend them to other offices considering their service.“
Managing Director, Visiting Angels of Cleveland
HOURS
MINUTES
SECONDS
8 seconds goes really fast!
Studies show you have about 8 seconds to capture someone’s attention when they visit your agency’s website. Almost 90% of your visitors leave your site without taking any action. A Professional and reliable chat service will increase engagement with your visitors and will increase the number of leads you receive from your website.
“The AidQuest leads are much more qualified than a typical internet lead. We make contact with the leads 100% of the time. The leads that engage with AidQuest live chat also have a much higher close rate than a typical internet lead.”
CEO, Senior Helpers Bergen County, NJ
More engagement
Increase engagement and number of caregiver applicants. Our human chat agents are trained to engage with potential caregivers and take their initial job application right during the chat.
“With so many resources behind driving traffic to our web-site, it’s a no brainer to have the AidQuest staffed live chat platform on our pages and ready to convert prospective clients and caregivers. The homecare industry specific AidQuest chat is timely, professional, and efficient. AidQuest has proven to be a cost effective way to capture and convert our hard earned website traffic.”
Kristin Worthington
Owner at Home Helpers of Cincinnati and Northern Kentucky
Getting started is easy as 1,2,3
1
Register your agency and give us your basic information.
2
Receive your agency specific JavaScript code and add it to your website.
3
The chat button appears on your website and you are ready to go!
Take your agency to new heights with more leads, more customers, more caregivers, and more revenue.
What’s the value of a new client or a caregiver? Leads that convert in the home care industry can have very high value. A single new client can bring an agency about $4,000 per month on average, with a lifetime value of $24,000. Using live-chat to engage with your website visitors can lead to more clients and caregivers.
Owner, Seniors Helping Seniors, Reno NV
Partner with us
Do you own or operate a business that provides services to home care agencies? Partner with us to bring the power of live-chat to your customers and give them a leading edge for growing their agencies.
Steve Garrison, Owner
Home Helpers of Lexington
Learn and grow your agency
Download our free eBooks, guides and chapters from our Caring For Millions book which is now available on Amazon to learn about starting and growing a home care agency, home health care industry, marketing, live-chat, search engine optimization and a lot more. Take your agency to new heights!
Serenity Home Care,
British Columbia, Canada
Integrate our platform into your existing systems
Bring the power of live-chat engagement to your franchisees and members by partnering with AidQuest. We can work with you to integrate the power of live-chat into your platform so your agency clients and members can take their agencies to new heights by hiring more caregivers and acquiring more clients.
“As an owner of a Visiting Angels Franchise since 2013 we are always looking at new technologies and different ways of improving our systems especially as they relate to recruiting. We were quick adaptors of the latest AI chat technology and immediately invested in the latest AI chatbot for handling conversations with our website visitors looking for jobs. Unfortunately, we were highly disappointed in the results due to its inability to respond to specific caregiver inquiry questions. We removed the AI chat bot since we did not trust its ability to handle our precious caregiver conversations.
We were introduced to AidQuest during a National Webinar and were impressed that its live chat solution was staffed by human beings and its ability to answer specific Caregiver and Customer leads inquiries. We quickly learned that we were missing to engage with over 90% of caregiver and client traffic to our website.
In our 1st month with AidQuest we received over 30 qualified caregiver and customer leads!
Our experience working with the AidQuest team has been exceptional. It took a few calls to polish our conversation script but the responsiveness of the team has been impressive. Also, the fee structure is very fair and we look at it as a wise investment that more than pays for itself. The bottom line for us is that we TRUST our caregiver and client leads to the AidQuest chat team.
If you are looking for a new way to engage with both Caregivers and Clients on your site, I would highly recommend trying AidQuest!”
Richard Ruda, Owner
Visiting Angels of Carlisle, PA