The only Human Powered Live Chat platform built for the senior care industry.

Human-Powered 24/7 Live Chat for Senior Care Organizations

Beautifully Balanced: Human Empathy Meets AI-enhanced Precision

The Chat Operating System That Turns Conversations Into Outcomes

Turn traffic into clients and caregivers — around the clock.

Trusted by 1,000+ industry leaders

One Platform

So many ways to grow your agency.

AidQuest blends AI-powered workflows with real people who truly understand senior care.

From client lead capture to caregiver screening, we turn missed opportunities into meaningful human engagement.

One seamless platform handles live chat, pre-screening and pre-qualification, assessments and tour bookings, interview scheduling, and ongoing nurturing and follow-up—so your agency grows without growing your to-do list.

Human+ Live Chat

In a world full of bots, the human touch is a rarity—and our greatest advantage. AidQuest Human+ blends the warmth, empathy, and intuition of real people with the precision of AI—used only when needed. Every chat is conducted by a trained human agent, enhanced in real time by our AI engine to deliver fast, accurate, and compassionate responses—day or night, 24/7/365. Whether it’s a potential client or caregiver, we pre-screen and pre-qualify every lead so your agency connects only with the best. Human+ isn’t just live chat—it’s human connection, perfected.

There’s never been a better time to be human.

Schedule+

Speed matters when someone needs care

When a family needs care, every moment matters. AidQuest instantly turns website visitors into scheduled consultations through genuine, real-time human engagement. Our live agents respond the moment someone reaches out — answering questions, providing clarity, and helping families take the next step toward care. Whether you run one location or three hundred, AidQuest helps you capture more opportunities and serve more families—without adding more work to your plate.

Speed to hire matters too

Great caregivers move fast—and your hiring process should too. AidQuest screens, schedules, and reminds caregiver candidates around the clock through a seamless mix of live agents and intelligent automation. No more inbox chaos. No more missed connections. Just qualified, ready-to-interview applicants delivered directly to your calendar.

QR Chat

QR Chat transforms every piece of your marketing material into a direct digital line to your agency. Whether it’s a flyer, brochure, business card, or postcard, a simple scan connects referral sources, families, or job seekers to a beautifully branded experience — customized for your agency and ready to start the conversation with our chat agents.

Built on a Progressive Web App (PWA) tech stack, QR Chat installs instantly on any device — no App Store, no Google Play, no downloads. With a single scan, your branded app may be installed right on the phones of your referral partners — giving them one-tap access to communicate, refer, or connect.

No SEO, no search results, no competitors in the way. Just instant, seamless connection from print to chat — turning your marketing into measurable, qualified leads.

Take out your phone, and scan this code and experience the magic!

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AidQuest has been a real game-changer for us. Their live chat team engages people right when they’re searching, and that human touch made all the difference. We’ve seen real results on both sides — new caregivers joining our team and new families choosing our care. It’s like having an extension of our office working 24/7.
Larry Anthony

CEO, Right At Home, Westside LA

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In the year since we started working with AidQuest the number of leads we have received from our websites has more than doubled. AidQuest chat has become an integral part of our digital strategy, and I very much like working with their team.
Peter Ross

CEO & Co-Founder, Senior Helpers

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AidQuest has been instrumental in improving our ability to connect with potential clients and caregivers. The real-time engagement ensures we never miss an opportunity to grow our team and serve more families in need.
Erica McCrae

DM, MBA CEO, Homewatch CareGivers of McDonough & Middle GA

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Chat leads from AidQuest have been an amazing addition to our service, maximizing website on-lookers who want to chat live with an available human agent, at that moment, 24 hours a day, seven days a week. A 100% customer service win!
Rick Cseak

Owner/CEO at Home Helpers Home Care, Denver, CO

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With so many resources behind driving traffic to our web-site, it’s a no brainer to have the AidQuest live chat on our pages  ready to convert prospective clients and caregivers. AidQuest has proven to be a cost effective way to capture and convert our hard earned website traffic.
Kristin Worthington

Owner at Home Helpers of Cincinnati and Northern Kentucky

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The AidQuest leads are much more qualified than a typical internet lead. We make contact with the leads 100% of the time. The leads that engage in AidQuest live chat also have a much higher close rate than a typical internet lead.
Ken Nicholas

CEO, Senior Helpers Bergen County, NJ

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We have seen that our website visitors like engaging with the chat tool and the live chat agents provide us with only actionable leads which our franchisees love.
Janet Berg

Vice President of Marketing, Senior Helpers

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AidQuest has been a remarkable solution to help our agency grow. The addition of a human live chat interface on our website has had a significant impact... An additional $170k of profit plus thousands of hours of care provided by the caregivers hired from AidQuest applicants.
Richard Ruda

Director/Owner, Visiting Angels Carlisle

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AidQuest’s live chat agents allow potential clients and caregivers to speak with a live agent 24 hours a day, which is a big help during off business hours.
Jason Stocknoff Director

Digital Marketing, Senior Helpers

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Home Helpers of Georgia and Alabama signed on with AidQuest in may 2023. Within 2 months we received 38 live chat leads from our own web site! Prior to AidQuest we missed these leads. It has been a great addition to our website.
Phillip Dow

Co-Owner Home Helpers of Georgia & Alabama

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Partnering with AidQuest has allowed us to maximize and welcome our website traffic 24/7. AidQuest live human agents differentiate Home Helpers of Lexington from our competitors by assisting potential Clients and Employees who visit our website any time of the day that meets their schedule.
Steve Garrison

Owner, Home Helpers of Lexington

The Proof is in the Numbers

AidQuest customers see a huge increase in leads and conversions.

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First Impressions Matter.

You only have a few seconds. If they don’t feel heard, they won’t stick around.

Did you know that most visitors leave your website within 20 seconds without taking any action? AidQuest greets every visitor with warmth, clarity, and professionalism — answering questions, calming nerves, and guiding them to take the next step with confidence. We don’t just make a great first impression.

We make people want to work with your agency.

1000 Senior Care Organizations Trust Us.

From national franchises to local operators, more than 1000 agencies trust AidQuest to be the human voice behind their websites. We don’t just chat — we pre-screen leads, schedule appointments, and nurture every opportunity to maximize conversions. By combining empathy with intelligent workflows, we help agencies turn interest into action and conversations into clients. The result? Higher-quality leads, more appointments, and measurable ROI — chat after chat.

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Enterprise Ready

Effortless Integrations

Whether you’re running a single location or overseeing a national network, AidQuest scales with you. Our tools are built to grow with your business — from local to enterprise — without losing the human touch.

AidQuest can connect seamlessly with your CRM, scheduling tools, and ATS. Contact us to learn more about how we can integrate with your systems.

HIPAA - SOC2 Type II Compliance

AidQuest adheres to HIPAA privacy and security rules and best practices.